Service Detail

Assessments and Diagnostics

Multi-layered assessment work designed to understand the picture of the whole, identify gaps, and clarify what needs to change.

Source materials describe assessment as contextual, content-driven, and process-aware, using written analysis, interviews, focus groups, gap analysis, and the Cultural Health Index where appropriate.

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Problems Addressed

Typical situations this service is designed to help with

  • Leaders need a clearer picture of organizational health, change capacity, or cultural misalignment.
  • Teams need structured diagnosis before training, restructuring, or intervention design.
  • Organizations need evidence-based assessment rather than assumptions about what is wrong.

What the work can include

Representative deliverables

  • Cultural Health Index-informed assessment.
  • Written analysis, interviews, and focus groups.
  • Gap analysis and thematic analysis.
  • Recommendations for training, change, and next steps.

How the work is approached

  • Gather quantitative and qualitative insight from leaders, managers, and employees.
  • Look at governing principles, formal systems, informal practices, and change/decision processes together.
  • Translate findings into actionable recommendations rather than diagnosis for its own sake.